SHIPPING & DELIVERY

How much does shipping cost?

Do you ship internationally?

Yes, we proudly ship to most countries worldwide! The available shipping options for your location will be shown on the checkout page, along with estimated delivery times and rates. All orders are dispatched from our fulfillment center in Singapore,

Are there countries outside your shipping zone?

For now, we’re unable to ship to a handful of countries due to delivery restrictions. Here’s the full list:. ASIAAfghanistan, Bangladesh, British Indian Ocean Territory, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Jordan, Myanmar (Bur

Do you offer free shipping?

We offer free shipping on eligible orders, no codes, no extra steps. If your order qualifies, the Free Shipping option will automatically pop up at checkout based on your order value and shipping address. A quick heads-up: Free Express Shipping isn’t

How long does delivery take?

Shipping times depend on your location and the shipping method selected at checkout. Your estimated delivery timeline will be shown at checkout, so you’ll always know what to expect before placing your order

What if my package gets lost or arrives damaged?

We recommend reaching out directly to your local or final-mile courier for assistance, as Ambi is not liable for parcels that are lost or damaged in transit.

My order was marked delivered but it’s not here.

In some cases, your parcel may have been marked as “Delivered” a little early by the courier or mailman, and it often shows up within the next 1 - 3 business days.We also recommend double-checking around your delivery area, mailbox, building front de

What if my parcel is held at customs?

If your parcel is held at customs, we can provide supporting documents such as proof of purchase upon request. Just send us a copy of the official notice from your courier, and we’ll assist you from there. Note: For international orders, additional d