What is your allowed window for order changes or cancellations?Updated 9 days ago
Great question! We offer a 1-hour grace period after your order is placed, just in case you need to make any changes or cancel it. During this time, you can reach out to us to:
We recommend reaching out as soon as possible, since we process orders quickly to get them to you faster!
After the 1-hour window, or if the order has already been fulfilled, we may no longer be able to make changes, but we’ll always do our best to help you with return or exchange options if applicable.
- Update your delivery address
- Change item(s), size, or color
- Cancel your order entirely
We recommend reaching out as soon as possible, since we process orders quickly to get them to you faster!
After the 1-hour window, or if the order has already been fulfilled, we may no longer be able to make changes, but we’ll always do our best to help you with return or exchange options if applicable.