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RETURNS & EXCHANGES

What is your policy on Returns & Exchanges?

We want you to love your Ambi pieces, but if something isn’t quite right, here’s how our Returns & Exchanges work:. Shipping Costs. ExchangesExchanges are available! The value of your exchange will be based on the amount you originally paid for the i

Can I return an item if I’ve opened the package?

It depends on the item:. If your item is eligible, you can choose a refund back to your original payment method or store credit. Exchanges are also available, and the value will be based on what you originally paid. You’ll just need to cover any diff

What items can’t be returned or exchanged?

A few things are final sale and can’t be sent back:.

Who pays for return shipping?

If it’s a manufacturing defect or error on our end, we’ll cover the cost. No questions asked. For all other returns, customers are responsible for the cost of return postage.

How do I start a return or exchange?

Easy! Just email us at [email protected] with your order number. Our team will walk you through the steps and get things moving smoothly.✨ Pro tip: Pack your item securely using the original packaging or equivalent protective materials and take pictur